Privacy Policy

1. Introduction

Predictaero ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our aviation maintenance management platform and related services.

By using Predictaero, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name, job title, and contact details when you register or request a demo.
• Aviation Records: Technical logbook entries, defect reports, maintenance records, aircraft data, and personnel information that you input into the system.
• Communications: Messages, feedback, and support requests you send to us.

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns.
• Device Information: Browser type, operating system, device identifiers, and IP address.
• Cookies: We use essential cookies to maintain your session and optional analytics cookies to improve our services.

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and maintaining our aviation maintenance management services
• Processing demo requests and communicating with prospective customers
• Sending important service updates, security alerts, and regulatory notifications
• Generating audit trails and compliance reports as required by aviation regulations
• Analyzing usage patterns to improve our platform and user experience
• Responding to support requests and providing customer assistance
• Ensuring the security and integrity of our systems

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Aviation maintenance records are retained in accordance with applicable regulatory requirements (typically a minimum of 3-5 years after aircraft disposal, depending on jurisdiction).

You may request deletion of your personal data at any time, subject to our legal and regulatory obligations to maintain certain aviation records.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS 1.3) and at rest (AES-256)
• Secure cloud infrastructure with regular security audits
• Role-based access controls and authentication mechanisms
• Regular security assessments and penetration testing
• Employee security training and background checks

6. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Cloud hosting, analytics, and communication service providers who assist in operating our platform.
• Regulatory Authorities: When required by aviation regulatory bodies (EASA, FAA, CAA) or law enforcement.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: For any purpose you have explicitly authorized.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to regulatory requirements)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing activities
• Restriction: Request limited processing of your data

To exercise these rights, contact us at privacy@predictaero.com.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission where applicable.

9. Children's Privacy

Predictaero is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of Predictaero after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: